Return & Exchange Policy

At House of Pearl, each piece is carefully inspected and thoughtfully packaged to ensure it reaches you in perfect condition.

-Due to hygiene reasons, we do not offer returns or exchanges on any jewellery once sold.

-In the rare event that you receive an item that is faulty or damaged, please notify us within 24 hours of delivery with clear images or videos of the issue. Once verified, the item may be returned to us and we will be happy to exchange it for a new piece of the same design.

For any concerns, feel free to reach out to us at hello@houseofpearl.in — we’re always here to help